Simplify your shared property management

Frequently Asked Questions

Everything you need to know about DoorPact. Can't find what you're looking for? Get in touch.

Getting Started

What types of properties does DoorPact support?

DoorPact works for any shared property — lake houses, beach condos, mountain cabins, ski chalets, family homes, vacation rentals, and more. If multiple people share access to a property, DoorPact can help you manage it.

How do I get started?

Sign up for a free 30-day trial — no credit card required. Create your first property, invite your family members or co-owners, and start organizing. Most families are fully set up within 15 minutes.

Is there a mobile app?

DoorPact is a progressive web app that works beautifully on any device — phone, tablet, or desktop. Add it to your home screen for an app-like experience without downloading anything from an app store.

Pricing & Billing

How much does DoorPact cost?

DoorPact costs $39 per year, per property. That is just $3.25 per month. There are no per-user fees — invite as many family members and co-owners as you need.

Can I manage more than one property?

Absolutely. Each property is billed separately at $39/year. You can manage as many properties as you need from a single account, and each property has its own calendar, chat, finances, and settings.

What happens after the free trial ends?

After your 30-day free trial, you can subscribe at $39/year to continue using all features. If you choose not to subscribe, your data is preserved for 30 days in case you change your mind. We never delete your data without notice.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You will continue to have access until the end of your current billing period. No cancellation fees, no questions asked.

Features

How does the shared calendar work?

Each property has a shared calendar where members can book stays, see who is at the property, and avoid conflicts. You can set booking rules like first-come-first-served, rotating priority, or owner approval. Conflict detection prevents double-bookings automatically.

How does cost splitting work?

Log any expense, assign how it should be split (evenly, by ownership percentage, or by usage), and DoorPact tracks who owes whom. Everyone can see the numbers transparently — no more awkward money conversations.

Can guests access the property info?

Yes! Create a guest portal with check-in instructions, house rules, Wi-Fi info, and local recommendations. Guests get a simple link — no account needed. They see exactly what they need without accessing your private property data.

Security & Privacy

Is my data secure?

Yes. DoorPact runs on Cloudflare's global network with enterprise-grade security. All data is encrypted in transit and at rest. We never sell your data or share it with third parties. Your property information stays private to the people you invite.

Who can see my property data?

Only the people you explicitly invite to your property can see its data. Each property is completely isolated. DoorPact staff cannot access your property data without your explicit permission for support purposes.

Still have questions?

We'd love to hear from you. Reach out and we'll get back to you within 24 hours.